So last Saturday I discovered a crack in the sump are of my 24g Nano Viper HQI where the light mounts to the tank. As you can Imagine I was irate since this tank was less than two weeks old, so I called JBJ first thing Monday and chewed them out! They said they would replace the tank and no cost to me and ship it out via ground shipping free. I complained about having to wait for the ground shipping and told them to split the expedited fee with me, which they agreed to. After looking closer at the 24g I figured it was probably my fault it cracked, I should have mounted it to the wall not the tank like JBJ instructs you too, and that it was fixable. We split 3 Day Shipping, which was supposed to arrive on Thursday, it showed up on Wednesday, and when I opened the box I discovered they had sent me a Brand New 28g tank with the pumps and wavemaker! So basically I paid $60 extra for a brand new 28g Nano and once I fix it, a 24g Nano. I can't complain 2 Nano Cubes for $350 with everything included!