[digital_dragon]

I just got the latest LiveAquaria.com catalog at home and was flipping through it and was very disappointed as to their instructions on how to setup a reef tank. The instructions are totally backwards from the way I was taught to set up a reef tank. On page 38 they have the following step to assembling the aquarium and curing the live rock.

STEP 1

1. Pour the sand into the bottom of the aquarium.
2. Arrange the live rock as desired.
3. Fill the aquarium with declorinated water.
4. Add salt (dissolve and mix) until the specific gravity measures 1.025.
5. Install the heater and hood.
6. Use the timer to set the lights to go on and off in 12-hour increments with the timer.
7. Wait four weeks.

I don't know about the putting fresh water in the tank with your live rock and then mixing your salt into your tank.

Is that not going to kill what is beneficial in your live rock which defeats the purpose of paying all of that money for the expensive LiveAqauria rock in the first place?

What is your opinion on this practice?

 

[ShirleyM]

You're right. I'd never do it that way.....even common sense should tell one not to do it that way...

I've relied on Foster and Smith for years for dog and cat shots, meds, etc....they need a heads up on reef aquaria...

 

[Alice]

So let's all shoot em an email...and include the URL for TRT in your sig line

 

[Alice]

Here's mine:

>I would like to respectfully point out that in your instructions on how to start up a reef/SW tank, you have stated that you should add the sand, live rock and then add freshwater and salt mix. This is incorrect. Adding fresh water to the live rock is going to kill off much of the life, bacterial and animal, in the rock.

The best way to get started is to add freshwater to the tank (this also aids in leak detection!) add the salt, let it mix for 24 hours (this allowds the salt mix to stabilize and lets it clear of ammonia) THEN add the sand and the live rock.

Thank you so much for your attention on this matter.

Alice Hart
Administrator
www.thereeftank.com
A friendly, flame-free bulletin board for all knowledge levels of SW aquarium hobbyists

 

[Alice]

Here's the reply from LiveAquaria/Drs. Foster and Smith:

>Dear Alice,

Thank you for your email.

Thank you so much for pointing that out to us. We have just recently noticed the error ourselves and we are taking corrective measures to inform our customer of the proper method. We sincerely apologize for any inconvenience and we thank you for your feedback.

If you have any additional comments, questions or concerns, feel free to contact our Live Aquaria Department at 1-800-334-3699 or via email at [email protected]

Sincerely,
Aaron
Live Aquaria
Customer Service<

That was pretty quick!

Alice

 

[FISH]

Way to go Alice

 

[bamann345]

Both they emails were VERY VERY nice!! It is good that they care!

 

[tdwyatt]

Heh!!! YOU GO GIRL!!!!

 

[Casey]

:dance: :dance: :dance: :dance:

 

[ShirleyM]

:blob: :blob: :blob: :blob: :blob: :blob: :blob::blob:

 

[Buzz_Hog]

Cool.... Shirley took time out from her aerobics class to give you a big smile.... :laugh:

Way to go Alice!!

 

[Junkzoo]

:beer: Alice!

 

[ShirleyM]

Cool.... Shirley took time out from her aerobics class to give you a big smile....

:funny:

 

[cath]

BRW to the ResQ. You make us proud, Alice.


Earl- thanks for the heads up on this.

 

[digital_dragon]

Thank you for the follow up Alice you are the BOMB with turning around a situation. I will check out the next catalog and update everyone and see if it was corrected properly.

Thank you Cath. BRW ROCKS!!!!!!!!

Earl