Canon PowerShot A70 Dark screen

[wanareef]

Just recently tried to use this camera and got nothing but a dark screen and lines running across it. It's been a little while since we have last used it, could it be .... dead

Anyone know of a good "fix-it" shop? Or anyone into fixing camera's?

[Hop]

We had the A610 (I think) for work and over half of them got the black screen of death... it was not covered under warranty, cost something like $60 each to fix and there was no warranty on their work. So we got rid of them and went to a different camera. Since we have about 140 cameras issued out to people...

[Jared J]

Call Canon, they will fix it for free.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.
Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006
Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.
Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com
This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

[Hop]

Ahhh. Notice the A610 isn't in there

Good to hear your can get fixed!

[Jared J]

Yeah but wana has an A70 right?

[Hop]

Yup... Same black screen on two different cameras. The only difference is that the A610 was a sony (my understanding) that they slapped the canon name on and won't fix it now. Guess the A70 they have to stand behind I was just disappointed to see that the camera company I stand behind, refused to stand behind a camera with their name on it

[Loverotties]

You can try the rest button.

[wanareef]

Jared

You are the M A N, thanks a lot for the info

[Jared J]

Glad to help, I hope they fix it quick. Alot of times they just replace the whole camera. Maybe that's what they'll do this time.

[wanareef]

Called them about 8:30am and got a RMA label/shipping label. The camera is all packaged up, labeled and will be going to UPS tomorrow.

It was a painless 5 mins with the tech support.

When I get it back I can take pix's of my 75 gal build.

thanks again Jared