Cant get into my gallery.

jenajet · 05-30-2007, 09:51 PM

Okay, changed my password and now it wont let me in my gallery. How do I fix it? Tried deleting cookies, gonna try one more time.

dobejazz · 05-30-2007, 09:53 PM

There is a button at the bottom of the log in screen that says trouble logging in or something like that. Click that then it will clear other cookies and you should be good to go

jenajet · 05-30-2007, 09:58 PM

nope, still can't get into the gallery.

dobejazz · 05-30-2007, 10:03 PM

Quote:

Originally Posted by jenajet

nope, still can't get into the gallery.

hmm did you try your old password?

jenajet · 05-30-2007, 10:08 PM

Yep, did that too. Even used the trt reset password. Still keeps saying my sign in or password is invalid. I'm stumped.

dobejazz · 05-30-2007, 10:10 PM

Quote:

Originally Posted by jenajet

Yep, did that too. Even used the trt reset password. Still keeps saying my sign in or password is invalid. I'm stumped.

so am I we will need to wait for Greg or Geoff

resetting the stuff after the trouble logging in button always works for me

jenajet · 05-30-2007, 10:16 PM

okay got it working. didn't see the button on the gallery login, I was using the main cookie delete tool. It's working now! Thanks Kelli.

dobejazz · 05-30-2007, 10:20 PM

Quote:

Originally Posted by jenajet

okay got it working. didn't see the button on the gallery login, I was using the main cookie delete tool. It's working now! Thanks Kelli.

Yippeee !!
Glad it's fixed Jena