| General Reef Discussion In this forum we discuss issues related to keeping marine and reef aquariums in a friendly flame-free environment. |
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07-25-2006, 01:33 PM
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#1
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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What a Bummer!
I just couldn't believe it! The skimmer and pump came together today!! After a long night at work, I figured I'd sleep first and then get up to play!!! Sleep was short (due to excitment) and not all that deep...you just know I had to get to that box! Well, the top of the skimmer was not connected to the bottom-BROKEN  ...So, I called Marine Depot (that's where I bought it). I gotta tell you, better service I haven't experienced in a long, long time. Their telephone person just jumped right in to help me out...this skimmer was being dropped shipped by the manufacturer...well, he called PM and let them know what happened and PM dealt with UPS, will send out a new skimmer  and UPS will pick up the old  . The Iwaki pump came with the wiring (very cool-its so small, but suppose to pack a big punch) so just need to pick up a plug! What could have really been a horror has really turned out ok-gotta wait, but that I can do! Really just wanted to share and give a huge thumbs-up to Marine Depot and Precision Marine-they really have come through for the customer!!
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07-25-2006, 01:36 PM
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#2
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I've got the REEF rash!
Join Date: Nov 2004
Location: New Jersey
Posts: 24,670
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Love to here good things!I hate the horror stories!
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07-25-2006, 01:40 PM
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#3
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Cabana Boy
Join Date: Sep 2005
Location: Miami, Fl
Posts: 2,070
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I hear ya. Im expecting a skimmer today when I get home and home there arent any problems. Nothing better than knowing there will be a present waiting for you at home.
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07-25-2006, 01:42 PM
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#4
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Shark
Join Date: Apr 2006
Location: alpharetta, GA
Posts: 2,555
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marinedeppot is pretty good about that kind of stuff.
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07-25-2006, 01:44 PM
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#5
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Cabana Boy
Join Date: Sep 2005
Location: Miami, Fl
Posts: 2,070
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I love shopping there, too bad they didnt carry the pci skimmers
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07-25-2006, 01:53 PM
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#6
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Just some guy, you know?
Join Date: Sep 2005
Location: West of Dimples
Posts: 18,185
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Very cool! Your going to love that Beckett skimmer, once you get one that is not broken.
Which Iwaki pump is it? I forgot 
Whiskey
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Mr. Jive/Dr. Heckyll
And you run and you run to catch up with the sun, but its sinking
racing around to come up behind you again
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07-25-2006, 01:55 PM
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#7
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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Well, they sure just picked up a new customer in me! Couldn't be happier with their professionalism! Well, guess if it came intact that would have made me happier...aw, you know what I mean....
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07-25-2006, 01:56 PM
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#8
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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Its a MD-70RLT, very exciting! Thanks for asking!
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07-25-2006, 01:59 PM
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#9
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Just some guy, you know?
Join Date: Sep 2005
Location: West of Dimples
Posts: 18,185
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Quote:
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Originally Posted by Viv
Its a MD-70RLT, very exciting! Thanks for asking!
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Ohhhh, you will LOVE it, I have the GenX 55 (like an iwaki 55) and I was shocked to see how much water it pushed. You might want to tape your jaw up so it doesn't get dirty when you turn that pump on
Is this going on a bullet 3?
Thanks,
Whiskey
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Mr. Jive/Dr. Heckyll
And you run and you run to catch up with the sun, but its sinking
racing around to come up behind you again
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07-25-2006, 02:03 PM
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#10
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I loves me a water change
Join Date: Aug 2003
Location: WI
Posts: 7,678
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My first skimmer was also broken when it came. It's certainly disappointing but I am glad they are taking care of you. 
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Chris
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07-25-2006, 02:03 PM
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#11
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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Different sort of eye candy, lol...its on top off the skimmer box!
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07-25-2006, 02:05 PM
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#12
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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Bullet XL-2
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07-25-2006, 02:06 PM
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#13
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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I love you guys...who else could get excited along with me over pumps and skimmers!!
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07-25-2006, 02:13 PM
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#14
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Just some guy, you know?
Join Date: Sep 2005
Location: West of Dimples
Posts: 18,185
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Woh, that Iwaki will over-drive the heck out of that skimmer 
Whiskey
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Mr. Jive/Dr. Heckyll
And you run and you run to catch up with the sun, but its sinking
racing around to come up behind you again
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07-25-2006, 02:19 PM
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#15
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Shark
Join Date: Apr 2005
Location: NEW YORK
Posts: 2,071
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Thanks Whiskey, your putting a big smile on my face...I'm proud of it in a weird sort of way!
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