I sent them an email to them and had a response within an hour. See below:
Hi Eric,
Thanks for your email. We have had some clumping and hardening of the
Pro-REEF in a couple of recent batches. We have done a lot of testing in our
lab to determine whether the salt that experiences this had degraded in any
way. It seems that, although I am not happy that we have product out there
that is lumpy and hard, there is no problem with using that salt and no
degradation of the product in any way. That being said, we don't like our
salt to have that consistency and we are evaluating our mixing process to
rectify the problem. Bottom line is that you can go ahead and use that salt
without any worry and you will most likely never see that constancy again in
one of our buckets.
If you do experience any kind of problem at all, or have any questions as
you start to use our products, please don't hesitate to contact me again.
Best regards,
Lou Ekus
Director of US Operations
Tropic Marin USA
44 Center Street
Montague, MA. 01351
ph: 413-367-0101
fax: 413-367-0144
email:
office@tropicmarin-usa.com