thumbs up thatpetplace

[Phishy]

I returned the injured percula, he developed popeye overnight (sorry I didn't take a pic for the disease post, but my camera stinks, I tried), so I didn't want to take a chance trying to nurse him back myself, especially since I reallly didn't see him eat much. Also lost the gramma I got there too, he was hiding in the rocks and came out to die last night, the wife wouldn't get him out, so I literally took in a head, that was all that the crabs and snails left. They checked my water (perfect)and gave me credit b/c they didn't have any in stock (plus I didn;t have my recipt, I showed them a printout of my bank statement).

[snow_man84088]

I am glad they worked with you to make it right!

[schmidt01]

They've been really good to me too. I bought 2 fish from them that died within the 5 day guarentee but I couldn't get back to the store for another week so they told me to freeze the fish and bring them in when I could. They still gave me a complete refund of my money. I expected to have to argue with them to get them to give me credit, but it was no problem. I've been really happy with them.

[aquawolf]

That's great to have an LFS that will work with you and take care of you when things like this happen.

[WilyGuy]

Just a point of reference, they are not only a LFS, but also on the web....
http://www.thatpetplace.com/

Originally Posted by aquawolf

That's great to have an LFS that will work with you and take care of you when things like this happen.

[Hardhead Cat]

I order from them all the time and have always had good service - I haven't ordered any living things from them, just supplies, but they have been terrific. A good place not only for reefing stuff but dog and kat stuff too.

HHC