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Shipping to Canada is tough. They have a bunch of special rules and special paperwork such as filling out SED's (special export declarations). There is a dollar amount that I think is around 2500, but you got to fill out paperwork just to declare you are under that amount.
Try and find a business with the high end FedEx and UPS software and they can do it with a good person skilled in international paperwork but Canada and China suck the worst to ship to. I used to ship medical equipment to Canada and it was a pain..also I think that getting hit with tariffs right and left on the declared value might be making these folks gunshy..the shipper will get the bill. Also, our shipments got held up all the time in Canadian Customs for a bejillion reasons.
We got some whopping bills..even on returned devices for service for free.
Hope that helps.
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Perry
BCRS Plankowner
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