Please help! plumbing

[electricbluelizzy]

Hey guys, been trying to think of who on earth I could call and this is the only place I could think of... I'm breaking in my new RO-DI unit, and I have lost the instructions...

Questions - should the rejected water come out before the filtered does? How long will I run nothing but reject water until the filtered water comes through?

What is the regulator on the reject water for? Should I shut off the regulator to build pressure to push through the rest of the filters? Why am I getting nothing but bad water??? AAAAHHH!!!

I'm getting a little upset with this thing. Any advice or experience you could share with me about breaking in your own RO-DI's would be grreat. I'm sitting here until hopefully someone can tell me b/c I am stuck at a standstill right now. I'm afraid to just let it run in case I mess something up. So I guess the real question is, regulator on or off? and for how long?

Thanks EVERYBODY!!

[ILLBKING]

The water should come out of the "good" line nearly at the same time as the bad. It will be very difficult to trouble shoot without some.............................................. .....you guessed it...pictures.LOL

[electricbluelizzy]

KING - Love to, but I lost the charger to my digicam, so putting a photo on there is pretty much impossible... battery is dead.

Would low water pressure cause this? For some reason the water is making it through for rejection, but not for further purification. The water comes in through one hose - through TFC Membranes - splits out through two. I don't see how I could screw that up. Seems like there is only one way to do it...

Jeez, I was hoping it would be obvious! Ha ha ha...

[leveldrummer]

the water should go in your sediment filter first. then out the sediment and in the carbon, then out the carbon and in the membrane. then two lines come out the memrane, one goes through di if you have it. or its your product if you dont, and the other is waste.

when i just hooked mine up. it took a little while for the product push through and make its way through the di. are your canisters clear? can you see the water in them? is the di (if you have it) slowly filling while the waste is comming out?

[electricbluelizzy]

No, its not. I do have the DI. It goes through three prefilter chambers (2 sediments & 1 carbon, I believe) 1-2-3, then through one pipe to the RO filter, which splits into the two - one waste, one to go to DI... I disconnected the DI filter to troubleshoot, so that is no longer in the equation.
Definitely looking like somewhere between going in the RO and coming out is where my problem is (in the RO chamber). Ya think my TFC membrane is bad? If so, that's really going to suck, b/c I might as well replace the whole thing as expensive as the filters are.... I seriously doubt they will take the return - I have already found their customer service is worthless...

Sigh....

Any more guesses, please? pretty please...