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| Atlanta Reef Club The reef club for Atlanta and surrounding areas |
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01-16-2006, 10:50 PM
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#1
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Big Fishy
Join Date: Nov 2004
Location: 30328
Posts: 799
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Aquabuys
Hey all, I had an experience with a local vendor, and just wanted to post about it. You usually see people post when they are unhappy, but I have been more then satisfied with the service, so I thought I would post about it.
While Aquabuys is not a Sponsor, they are a commercial member.
About 7 months ago I purchased a ballast from Aquabuys. Last weekend I had a problem with it; it no longer fired the bulb. It was a 70 Watt Ballast I use to fire my HQI Halide on my work nano. Not something you are going to find a replacement for anywhere else in town.
I called Aquabuys, and they confirmed it was still under warranty, they then set one aside for me to take it out of stock so that they would be sure to have one when I came buy. They handled the warranty replacement themselves, no need to even call the manufacturer. The price was amazing, the customer service was unbeatable, and they are local to us.
We are lucky to have someone so close that can provide us with internet prices and also goes the extra mile to provide customer service. Usually when you place internet orders the service is something you sacrifice, or the vendor is so far away there is ship time. I couldn't imagine having to ship the ballast out and then someone having to ship one back. With just a car ride I was able to receive retail style customer service, and good customer service at that.
If there is equipment you're looking for online keep this in mind and check out their site. If they have what you're looking for you can get internet prices with customer service right in Lawrenceville.
Milhouse
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01-16-2006, 10:58 PM
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#2
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Reef Geek
Join Date: Jul 2003
Location: Atlanta
Posts: 659
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I second that. I always get GREAT service from Sam
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210 Gal Reef 3X250 HQI, 156W T5 Actinic
90 Gal Now the refugium for the 210
55 Gal Reef 80W NO
12 Gal Cube 64W PC
10 Gal Hex 18W PC
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01-17-2006, 08:03 AM
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#3
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Little Fishy
Join Date: Dec 2004
Location: Lake Lanier/Buford
Posts: 133
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I'll third this. Aquabuys is great!
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01-17-2006, 08:32 AM
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#4
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SWU Teen Program Director
Join Date: Jan 2003
Location: Canton, GA
Posts: 1,804
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Quote:
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Originally Posted by ASpec
I'll third this. Aquabuys is great!
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I agree! 
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SaltWaterU Teen Program Director and Atlanta Reef Club Member
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01-17-2006, 09:16 AM
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#5
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The Coral Whisperer
Join Date: Jun 2005
Location: Canton, Georgia
Posts: 236
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Aquabuys Rocks....
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Regards Simon
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01-17-2006, 09:52 AM
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#6
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Little Fishy
Join Date: Jun 2005
Location: snellville
Posts: 129
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sam is great, prices are great
peace
e
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01-17-2006, 09:56 AM
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#7
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Jr. Reef Tank Engineer
Join Date: Apr 2004
Location: Pittsburgh, PA
Posts: 1,081
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I agree as well; I've bought quite a few items from Sam. His prices are excellent, and he goes out of his way to provide good customer service. Also, it doesn't hurt that he is hobbyist who enjoys reefkeeping as much as the rest of us  .
- Michael
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58g Oceanic Reef Ready Tank - Est. June '04
12g JBJ Nanocube - Est. April '05
38g FW Planted - Est. July '06
55g L. Malawi - In Progress
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01-17-2006, 01:06 PM
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#8
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Plankton
Join Date: Jan 2006
Location: Athens, GA
Posts: 40
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Where is Aquabuys? I would like to check it out!
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01-17-2006, 01:19 PM
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#9
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Big Fishy
Join Date: Nov 2004
Location: 30328
Posts: 799
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01-17-2006, 01:40 PM
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#10
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Little Fishy
Join Date: Dec 2004
Location: Lake Lanier/Buford
Posts: 133
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Quote:
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Where is Aquabuys? I would like to check it out!
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They don't have a retail store front, however you can order online and select local pickup. There warehouse is in Lawrenceville.
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01-17-2006, 03:03 PM
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#11
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Plankton
Join Date: Jan 2006
Location: Athens, GA
Posts: 40
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ok thanks yall!
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01-17-2006, 03:16 PM
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#12
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Shark
Join Date: Feb 2003
Location: Suwanee
Posts: 1,163
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Sam is evil.....
He knows exactley how to get into my bank account! HA! Great service and excellent products......
__________________
90 Gallon AGA RR Tank
130 lbs of Live Rock (mostly reef bones base rock)
2 x 250 DIY 10K XM bulbs with 2 F-Can Ballast
30 gallon DIY Sump, with 10 gallon fuge
Mag 9.5 return
MR-1 Skimmer
RedSea WaveMaster Pro with 3 maxi-jet 1200's
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01-22-2006, 08:22 PM
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#13
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Big Fishy
Join Date: May 2005
Location: Buford
Posts: 557
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Yep, he's about to get more of my money....
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01-28-2006, 10:12 PM
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#14
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Apprentice
Join Date: Dec 2005
Location: Lawrenceville - GA
Posts: 151
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Great Deal !!!! Super Customer Service !!!! 10 10 !!!!
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55 G , skimmer, 2 power heads, 2" DSB, little giant.
2 PC 65w
1 zoa, 1 hammer , 1 cup ...
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01-28-2006, 11:28 PM
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#15
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Big Fishy
Join Date: Jan 2006
Location: Lawrenceville
Posts: 573
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your right
yea, i just got into doing reefs about 8 weeks ago, i found there website, and started buying stuff from there, sam is a great guy, very knowledgible and helpful. I would recommend aquabuys over any other store/online store in the area.
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