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La Crosse Area Reef Keepers (LARK) LARK is a club organized for those in Western Wisconsin into the hobby of Reef / Marine Aquariums and wish to meet others for socializing and enhance their knowledge.


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Old 07-29-2009, 07:27 PM   #1
pogodzib
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Join Date: Sep 2004
Location: Western WI
Posts: 1,121
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JBJ Lighting = Great Customer Service


I just thought that I'd put a quick plug in here for JBJ Lighting products. When I got home from work today, I realized that my 7+ year old JBJ Lighting chiller wasn't working so I called JBJ directly. They told me that I could ship the chiller in to them and they could take a look at it and repair it for $40 plus the cost of parts. Since shipping a chiller is soo expensive, I asked them if they could guide me through a few tests to see which part the problem was coming from. They did and I now have the new part being mailed as we speak. Not only have the JBJ Lighting products that I have owned in the past always worked great for much longer than the average unit, now I can add great customer service on top of that.
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Old 08-01-2009, 09:33 AM   #2
Afish4u
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Join Date: Feb 2006
Location: Eau Claire
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Thanks for the input. Its good to hear when a company stands behind their products. And to walk it through the phone with you is an aswome way to save.
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