winblows Vista vrs. CD/DVD-RW

[know-it-all]

my kids have a relativly new HP tower with Vista installed
the problem is the CD/DVD-RW player won't read CD's
not really a problem untill they got an Ipod and tried to load the CD's into the computer


anyone have any tips to help out

or am I stuck calling HP

or do I just get a CD drive and intall it into the open slot

or do I tell them to deal with it and only let them install the pre-loaded music from the computer onto the Ipod
and tell them to happy they have such a nice toy

[Doug1]

I thought I had read that that was an issue with some versions of Vista not wanting to copy copyrighted music or something like that

[know-it-all]

Originally Posted by Doug1

I thought I had read that that was an issue with some versions of Vista not wanting to copy copyrighted music or something like that

I wish it were that easy
Vista just won't load the CD-drive up
I keep getting the hardware failed to load
and then it tells me I have the best drivier available

[Doug1]

Originally Posted by know-it-all

I wish it were that easy
Vista just won't load the CD-drive up
I keep getting the hardware failed to load
and then it tells me I have the best drivier available

Well that makes it hard, may HP tech support over there doesn't celebrate Christmas

[know-it-all]

Originally Posted by Doug1

Well that makes it hard, may HP tech support over there doesn't celebrate Christmas

that's what I thought
I wish I would have kown about it a few weeks ago before everyone and their brother are having X-mas computer issues

[tellycoleman]

do you know what kind of cd driver you have?
I know HP made your computer but someone else probably made you cd drive.
go to your device manager and see exactly what kind of drive you have.
Do a google on it
Go to the manufactor website of the cd drive
Im sure there is a vista update
Download the new drivers and you should be good to go.
also it wont hurt to go to the HP website and download all updates
and go to windows update and update everything.
this will resolve the problem like 90 % of the time
if not then you have a bad drive and you need to call tech support

[Doug1]

Did it work before or is this first time you have tried using it?

[tellycoleman]

Originally Posted by Doug1

Did it work before or is this first time you have tried using it?

good question.
did this computer come with vista or did you upgrade.
did it start working after the upgrade?
alot of times if the computer came with vista you may have to install software f or it.
so again Update update update

[know-it-all]

came with Vista
CD never worked properly
I'm trying the vista updates now

[tellycoleman]

update or are you on dial up still trying to update

[Doug1]

I dont think hes on dial up or I would feel a tear in the force now

[ScruffyRubicon]

I would bet it is a bad drive.

[know-it-all]

just got word back from HP
I need to play with Regedit when I get home


I seam to remember someone telling me to never play with regedit

[know-it-all]

Originally Posted by tellycoleman

update or are you on dial up still trying to update

sorry I went to bed
the head cold got the best of me while I was playing with it
I emailed HP for a suggestion

see above note

[Loverotties]

Good Luck!