So our water bill has been a little high lately...

rdaled · 12-05-2006, 07:46 PM

I am very frustrated right now and need to vent. Thanks in advance for listening!

Our water bill has always been around $30-$35. Back in May our bill doubled and has slowly risen ever since. Being that there is just me & my wife and we haven't changed anything as far as water use we just knew the water company was trying to screw us. Well after repeated calls to the city, constantly checking the meter, and looking for leaks I have finally found the problem.

When I bought my RO/DI unit back in Dec 05' I ordered the storage tank and sink faucet to go with it so we could also use it for drinking water. So the unit basically stays charged with water 24/7. Well, after running a series of tests and a couple of phone calls to Filter Direct we determine that the waste line has a slow steady stream of water flowing NON-STOP, even with the flow restrictor valve in the off position. Evidently the auto-shut-off valve that is supposed to detect back pressure has gone bad and allowed water to bypass SINCE MAY!!! Come to find out Filter Direct has had some problems with their auto-shut-off valves and have started using a different type. They are sending me a new one out now.

Our water bill was an average of $40 above normal. So let's see... 40x8=$320!!! Needless to say I won't be reimbursed for any of the money, but it made me feel better to ask... until he laughed at me.

theplatypus · 12-05-2006, 07:47 PM

At least you figured it out.

Wiskey · 12-05-2006, 07:48 PM

That stinks!!!!!

The other thing about RO/DI units is that they take 4 gallons of water to make one gallon of water.

I get my water for free, I couldn't be happier

Whiskey

rdaled · 12-05-2006, 07:52 PM

Sorry if I posted in the wrong forum. I guess I figured since just about everyone runs an RO/DI unit (or is at least told to), that they might want to check and make sure their's is working properly.

partobe · 12-05-2006, 07:59 PM

Dale I'm sorry about your incress in water bill and you have evry right to vent

Scuba_Dave · 12-05-2006, 08:05 PM

My waste water goes into a basement sink, in "plain" view.
Any runoff is seen during the winter

In the summer it waters my garden. I have a permeate pump that makes a funny noise in the basement when it is running. So we pretty much know when the water is "on"

Sucks to find that out after 8 months
Nice that they laugh at you, I wonder what the law is regarding defective products. Very poor support that they knew they had a problem and made no attempt to contact people?

abigtroutt · 12-05-2006, 08:11 PM

I dump my waste water into my pool for an autotop off for the human tank....lol My water bill is $86.00 a month........!

notatallhappygolucky · 12-05-2006, 08:15 PM

Quote:

Originally Posted by theplatypus

At least you figured it out.

If they had the address a recall note would've been nice.

rdaled · 12-05-2006, 08:15 PM

Quote:

Originally Posted by Scuba_Dave

Nice that they laugh at you, I wonder what the law is regarding defective products. Very poor support that they knew they had a problem and made no attempt to contact people?

It was more of a nervous laugh. I'm sure he was thinking, "I sure hope this guy doesn't make an issue out of this." But your right about the faulty equipment. Maybe they could have handled it like a recall on a car and send everyone with that certain model a flyer about it.

Anyways, can't change the past. Live & learn.

rdaled · 12-05-2006, 08:16 PM

Quote:

Originally Posted by happygolucky

If they had the address a recall note would've been nice.

True that.

notatallhappygolucky · 12-05-2006, 08:16 PM

Quote:

Originally Posted by abigtroutt

I dump my waste water into my pool for an autotop off for the human tank....lol My water bill is $86.00 a month........!

Now that's an idea! My WB last summer hit ~$120/month. Don't ask about the gas.

rdaled · 12-05-2006, 08:20 PM

Quote:

Originally Posted by abigtroutt

I dump my waste water into my pool for an autotop off for the human tank....lol My water bill is $86.00 a month........!

At least you have something to show and use for your money. My last one was $74.00 and I still don't have anywhere to swim!

Scuba_Dave · 12-05-2006, 08:22 PM

Our water bill is only $70 I think every 3 months
I guess we are lucky

abigtroutt · 12-05-2006, 08:28 PM

Quote:

Originally Posted by happygolucky

Don't ask about the gas.

I wish I had the option of gas! My electric bill is $200 during the winter and $320 during the summer!!

notatallhappygolucky · 12-05-2006, 08:34 PM

Floridians don't count!!!!! LOL!!

there are 4 ski resorts within 10 miles of my house. Electric heat (home/tub) would kill...

I went to FL on a vacation as a 9YO kid, I still remember the smell and the beach and the stingrays & the hotel mgr saying "if there's a croc/ali in the pool don't go in" LMAO

Hurricanes get ya?