Well , as a previous LFS employee/part-owner,,,
can you get into trouble? YUP !LOL
perks like discounts etc, are always nice,,,
Remember , you are working for the owner,,you want to sell what they carry, not tell people"go online/go here ,cuz so n so has LR/Fish/ equiptment cheaper"
Know the drygoods the shop carries,you'll be the one people come to that want to buy,,,,and tell em why they might want" this over that" for their applications.
It's tough now a days for a LFS to compete w/online and chains for best pricing, so ya gotta give the customer service thing.
people will buy from a shop that has prices a lil more than the cheapest,
if the service/advice is good,,,
If you do not know something-find out.that's how you learn
very important: find out the whole deal on a customer's tank/experience. you'd be surprised how many people want to put neons with oscars,or lions with chromis,
ie: how long the tanks been up
what size
how many fish in it already,,
you get the point
bottom line- treat people like you want to be treated,,,
did i mention the discounts too? LOL
good luck!
