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This may seem like a stupid question,.. but I figure it's worth asking anyway,.. The switch on the fixture didn't get bumped off did it?
If not, then I would think that the ballast is probably at fault - if you take it apart yourself then inspect all the wiring very closely for bad connections before you replace the ballast, and check to make sure the switch works properly. If you don't want to take it apart yourself, then sending it back is probably your next step.
Whiskey
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Vagabond
Computers are the worlds most plentiful source of unique, and unimaginable problems.
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