I never trust a chromis! They are notorious for harassing/bullying each other until one dies and then they move to the next target. I'm guessing that the biggest one caused the others to jump, hide where they became prey for something else or wound up in the sump/filtration.
I had 5 if I recall and two were bullied and died. When I moved to the big tank I brought my numbers up to 11 and over the last two years I'm down to 6. They seem to stay at six, although they still pick on the runt, but he has good survival insticts and has made it for a long time.
In looking over threads the last two or three years, I've found that there is no tank size, perfect number, or feeding ritual that stops or changes this behavior. Some people have luck of the draw, but I recall most people have trouble keeping groups despite their so-called peaceful nature
I hope you find them just hiding and good luck!