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Searched Petsr4u in Reviews
Seller misrepresented item/Poor customer service
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Do not buy from this merchant. Item received did not match description on website. numerous emails and voice mails have been ignored. Unable to reach a live person for assistance.
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| Overall rating: |
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1.2 |
| Customer Service: |
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1.0 |
| Shipping and Packaging: |
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2.0 |
| Return or Replacement: |
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1.0 |
| Pricing of Products and Services: |
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1.0 |
| Likelihood of Future Purchases: |
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1.0 |
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Great Customer Service
| General |
We purchase a Aquarium and wetdry system from Petsr4u. When the aquarium arrived it had a crack in it. However the box was badly damaged. When we called there customer service they were very friendly and helpfull. We had a replacement aquarium withen a week and it arrived fine. |
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| Overall rating: |
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4.2 |
| Customer Service: |
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4.0 |
| Shipping and Packaging: |
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3.0 |
| Return or Replacement: |
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5.0 |
| Pricing of Products and Services: |
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4.0 |
| Likelihood of Future Purchases: |
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5.0 |
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