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Opentip.com Featured

 

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Website http://www.opentip.com


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AWFUL!

Is there anything LESS than a 1? I placed an order for some hinges. They arrived, no problem. However, I then found the hinges were incorrect when I placed them on one of the cabinets. I called to ask for an RMA. I emailed three times asking for the RMA. Finally I got it, along with a notice of a 20% restocking fee. That's total bullshit, but I'll eat it. So I sent them back. NOW, I'm being told that they aren't even going to credit me for the pair I opened.
This has been the most horrible internet purchasing experience I have ever been forced to endure. Do this company a favor and put them out of business by NOT buying from them. Do yourself a favor and go ANYWHERE else for better service.


Overall rating:
 
1.2
Customer Service:
 
1.0
Shipping and Packaging:
 
2.0
Return or Replacement:
 
1.0
Pricing of Products and Services:
 
1.0
Likelihood of Future Purchases:
 
1.0

By beyondfear
Mar 18, 2010
 
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My fishes love the new lamps, thank you.

General Actually, the price is a little higher than expected. Anyhow, service and the product is fine. Carefully packaged. My fishes love the new lamps, thank you. :)


Overall rating:
 
4.8
Customer Service:
 
5.0
Shipping and Packaging:
 
5.0
Return or Replacement:
 
5.0
Pricing of Products and Services:
 
4.0
Likelihood of Future Purchases:
 
5.0

By OoOoo
May 14, 2009
 
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Great products at reasonable prices

General Yes!!!Great products at a reasonable prices. I will shop again.


Overall rating:
 
4.6
Customer Service:
 
5.0
Shipping and Packaging:
 
4.0
Return or Replacement:
 
5.0
Pricing of Products and Services:
 
5.0
Likelihood of Future Purchases:
 
4.0

By Ryman
Apr 24, 2009
 
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Nice Seller

General Nice shopping experience. Excellent product and service. Thanks.


Overall rating:
 
4.8
Customer Service:
 
5.0
Shipping and Packaging:
 
4.0
Return or Replacement:
 
5.0
Pricing of Products and Services:
 
5.0
Likelihood of Future Purchases:
 
5.0

By Sueik Apr 10, 2009
 
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