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Glass Cages Custom Aquariums

 
Manufacturer of standard and custom acrylic and glass aquariums as well as stands.


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Worth the money I spent featured

Installation and Operation Installs just like any other tank :)


Performance vs. Expectations Quite pleased with what I received. I expected alot lower quality than what I ended up with. The silicone work could have been cleaner, but for the money I spent in relation to what others were quoting, it was worth the little cleanup I needed to do.


Value for money Excellent value for money. My tank was a custom, braced, 4'x3'x17" footprint, in Starphire, all glass tank. I had Starphire installed on 3 sides of the tank for better viewing, the sides that are Starphire are marked. The tank was way overbuilt and was really heavy (which I like). As stated above, the seams and panels could have been a bit cleaner (silicone), but I saved aver $1K by buying it from them, so I did not mind having to do a little clean up. Also, I was just expecting the panels to be a snapped edge and would have to knock them down with a sharpening stone, but it was already done when I received it. I also ordered a 40G breeder from them. It was smaller than the normal 40B, and priced about the same as one from Petco. I also have had 3 of their 33Longs which all were decent (again except for the silicone).


Customer Support My initial dealing with them were good, but have heard mixed results from others.


Liked about it Price, definitely. Shipping was not a big issue. Time frame for delivery.


Didn't like On the framed tanks I have from them, the frames are very bulky. The silicone work could be a little cleaner. The trim work around my large tank could have been better, but overall I am pleased.


Overall rating:
 
4.5
Overall satisfaction:
 
4.5
Would consider buying it again:
 
4.5

By Fat Tony
Jul 22, 2010
 
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HORRIBLE customer service

Installation and Operation Just as much as any tank


Performance vs. Expectations So far... I've had 16 tanks from them for about 3 months now


Value for money I don't have much to compare it to, but I suppose so.


Customer Support Terrible. I redesigned a wet lab for my marine biology class this summer. I purchased $10,000 worth of tanks from Glasscages. Two 50-gal tanks were cracked when they arrived. We purchased replacements from them. The 1st replacement tanks came with incorrectly drilled overflow and return holes. The replaced those (after a bit of a hastle), but STILL did not measure the holes correctly to fit the plumbing drilled for the 13 other 50-gal tanks we ordered. Even though I have documentation asking for 4" between holes and the tanks they sent had 5" between holes, Glasscages REFUSES to fix THEIR mistake.


Liked about it Tanks look great.


Didn't like Customer service
Follow through
Standing by product


Overall rating:
 
1.8
Overall satisfaction:
 
2.5
Would consider buying it again:
 
1.0

By jmccabereynolds
Dec 18, 2013
 
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